Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email, phone number, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, but they are processed securely via our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.

Information Sharing and Disclosure

HarborFernPlume respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data with great importance and deploy suitable technical and organizational safeguards to shield it. This encompasses protected data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Under applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us via the information at the end of this policy. We will reply within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose collected.

Cookies and Website Tracking

This site employs cookies and related technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser's options. Note that turning off some cookies might impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

This site might include links to third-party sites or services. This privacy policy covers only HarborFernPlume and our website. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or applicable laws. When substantial changes occur, we will adjust the "Last Updated" date at the top of this policy.

We recommend reviewing this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.